Billing Information

Pay Your Bill Online

To pay your bill online, simply enter the amount you would like to pay, and click 'Process Payment'. You will then be redirected to a secure checkout page which will request your contact and credit card information.  Generally, payments made 12:00 A.M. to 8:30 A.M., Monday through Friday will be posted to your cable account the same business day.  Payments made after 8:30 A.M. Monday through Thursday will be posted to your account the next business day.  Payments made after 8:30 A.M Friday through midnight Sunday will be posted to your account the following Monday (Tuesday, in the event of a Monday holiday).

DEBIT CARD USERS, please note . when using a debit card for your online payment transactions, please keep in mind that EVEN IN THE EVENT OF A DECLINE, your payment amount MAY be withheld from your bank account by your financial institution for several days. Antietam Cable Television has no control over this policy and we regret any inconvenience it may cause.

Automatic Bill Payment

Do you ever wish your bill would pay itself?  Now it can!

With Antietam Cable's automatic bill payment option, you can pay your cable bill automatically each month with your debit or credit card! It's easy, quick and convenient, and saves you the hassle of writing a check each month! Click here to download the automatic bill payment form (Adobe Acrobat PDF format). Please fill it out completely, sign it, and mail it or drop it off in person to:

Reading Your Bill

1. ACCOUNT NUMBER - Number identifying your account. We ask that you write this number on your check or money order.
2. ACCOUNT NAME - This is the name of the primary account holder who is responsible for all account transactions.
3. ADDRESS AT WHICH SERVICE IS PROVIDED - Service is installed at this address. It may be different from the mailing address of the bill.
4. BILLING PERIOD - These dates are from/through dates reflected on the bill.
5. PREVIOUS BALANCE - This is the amount that remains unpaid from a previous bill.
6. PAYMENTS / ADJUSTMENTS - This is the amount paid or adjusted for each transaction.
7. ONE TIME CHARGES - This is an amount that will not recur each month.
8. CURRENT CHARGES - This is the amount owed for the specified billing period (see #4).
9. BALANCE DUE - The amount shown here is due upon receipt or by due date specified.
10. DUE DATE - To ensure proper credit on your next bill please pay your bill by this date.
11. DESCRIPTION - This is the description of transactions entered on your account for the current billing period.
12. LOCAL OFFICE ADDRESS - Checks and money orders should be made payable to the name shown here.
13. CREDIT CARD PAYMENT INFO. - If paying by credit card, select the type of card, enter the account number, expiration date, and sign on the signature line.
14. AMOUNT ENCLOSED - Please write the amount of your check or money order here. This will help speed up the processing of your payment. DO NOT SEND CASH.
15. PAYMENT ADDRESS - Address to which payments are mailed. Please be sure this address appears in the window of return envelope. Other written correspondence should be sent to the local office address.
16. FRANCHISE INFORMATION - If you live in an area (city, town, municipality) that has an Agreement with our company, you live in a âfranchise area.â

BILL MESSAGES - Messages of interest to our customers will appear on the reverse side of the billing statement.