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Call Us: (301) 797-5000

Contact Us

At Antietam Cable Television, we welcome the opportunity to better serve our customers. We have designed this website with your convenience in mind. Our Customer Support and FAQ sections are designed to provide answers to most of your questions about Antietam Cable TV and our products. If you still have a question after reviewing this information, we'd be glad to assist you. In all correspondence, please be sure to clearly identify yourself with your full name, address, and account number if applicable.

By Phone:

Main Office - 301-797-5000

24/7 FREE Tech Support - 301-797-5000                                                 

By mail or in person:

Main Office:

Antietam Cable Television
1000 Willow Circle
Hagerstown, MD 21740

Click here for a map to our office.

Hours of Operation:

Lobby      

Monday through Friday, 8:30a.m. - 5:00p.m.

Saturday, 9:00a.m. - 12 noon

Drive Through Window

Monday through Friday, 8:30a.m. - 6:00p.m.

Saturday, 9:00a.m. - 12 noon

Sunday and major holidays - closed.

 

By Email:

Please fill out the appropriate form below to contact us.

Order/Upgrade Form

Use this form to order new cable television, digital phone and Internet service, or to upgrade your existing service.

Check Service Availability Form

Use this form to see if Antietam Cable service is available at your address. Please note, Antietam Cable service is only available in Washington County, Maryland.

Inquire About Business Services

Use this form to contact our Business Class Service Group for more information and a free customized quote on services for businesses such as Digital Television, High Speed Internet, Digital Phone, and DMX Music.

Technical Repair - Television Service

Use this form to report technical service problems.

Technical Repair - Internet and Digital Phone Service

Use this form to report technical service problems.

Advertising Inquiry Form

Use this form to contact our advertising sales department to discover how cable television advertising can benefit your business.

Ad Channel 55 Production and Change Form (PDF)

Use this form to order an ad on Ad Channel 55.

Automatic Bill Payment Form (PDF)

Download, complete and return this form to authorize automatic monthly payments of your cable bill using your credit or debit card.

General Contact Form

Use this form for general comments, questions and suggestions about our products and service.  (Please do not use this form to report technical service issues - use the Technical Repair form above.)